Privacy Policy

Last updated: 23 September 2026

PosiPaperKids NZ operates this online store and website, including our products, content, features and services. Our store is powered by Shopify.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, or contact us.

We handle personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

When you visit our website, place an order or contact us, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase information
• Payment and transaction information
• Information you provide when contacting us
• Information about how you use our website, such as your device, browser and IP address

We only collect information that is reasonably necessary for operating our business and providing our services.

How We Collect Information

We may collect information:

• Directly from you when you place an order, contact us, subscribe to marketing or otherwise provide information.
• Automatically when you use our website through cookies and similar technologies.
• Through Shopify and other service providers that help us operate our store.
• From third parties where permitted by law.

How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Process payments.
• Deliver your products.
• Provide digital products where applicable.
• Send order confirmations and updates.
• Respond to questions and customer enquiries.
• Process returns, refunds or exchanges.
• Improve our website, products and customer experience.
• Send marketing communications where you have chosen to receive them.
• Detect and prevent fraud or other unlawful activity.
• Meet our legal and accounting obligations.

If you do not provide information that is necessary to process your order, we may not be able to complete your purchase or provide the requested service.

Marketing

If you choose to receive marketing communications from us, we may send you information about new products, promotions, offers and updates from PosiPaperKids NZ.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Sharing Your Information

We may share your personal information with trusted third parties where reasonably necessary to operate our business.

These may include:

• Shopify, which provides our online store platform.
• Payment providers.
• Courier and delivery providers.
• Email and marketing providers.
• Website, analytics and technology providers.
• Professional advisers where necessary.
• Government agencies or other parties where required or permitted by law.

We do not sell your personal information.

Some service providers may be located outside New Zealand. Where personal information is disclosed overseas, we will take reasonable steps to ensure the disclosure complies with applicable New Zealand privacy requirements.

Shopify

Our online store is powered by Shopify. Shopify may collect and process information relating to your use of our store in order to provide and improve its services.

For more information about how Shopify handles personal information, please refer to Shopify's Privacy Policy.

Cookies

Our website may use cookies and similar technologies to help our website function, remember preferences, process shopping carts, understand website activity and improve your experience.

You can manage or disable cookies through your browser settings. Some parts of our website may not work properly if certain cookies are disabled.

Children's Information

Our products may be designed for children, but purchases through our website are intended to be made by parents, guardians or other adults.

We do not knowingly ask children to provide unnecessary personal information.

Keeping Your Information Secure

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.

However, no online system can be guaranteed to be completely secure.

If we become aware of a privacy breach that is likely to cause serious harm, we will follow the requirements of the New Zealand Privacy Act 2020, including notifying the Office of the Privacy Commissioner where required.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, meeting legal and accounting obligations, resolving disputes and protecting our business.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Your Privacy Rights

Under the New Zealand Privacy Act 2020, you generally have the right to request access to personal information we hold about you and to request correction of information that is inaccurate.

You can contact us if you would like to:

• Request access to your personal information.
• Ask us to correct inaccurate information.
• Ask questions about how we use your information.
• Unsubscribe from marketing communications.

We may need to verify your identity before processing a request.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend checking their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last updated" date will be updated.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PosiPaperKids NZ

Email: posipapernzkids@outlook.com

Phone: 022 414 6858

You can also contact the Office of the Privacy Commissioner of New Zealand if you have concerns about how your personal information has been handled.